FREQUENTLY ASKED QUESTIONS

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GENERAL QUESTIONS


1. What are digital products?

  • Digital products are intangible goods that can delivered electronically, such as eBooks, online course, software, and digital art.

2. How do I purchase a digital product?

  • You can purchase directly from my website. Simply add the desired product to your cart and proceed to checkout.

3. What payment method do you accept?

  • We accept payment methods including PayPal which provides credit/debit card payment.

4. How will I receive my digital product?

  • After completing your purchase, you will receive an email with a download link with access instructions for your digital product.

5. Can I get a refund on digital products?

  • Due to the nature of digital products, we typically do not offer refunds. However, if you encounter issues, please contact me for assistance.


PRODUCT-SPECIFIC QUESTIONS


6. What formats are your eBooks available in?

  • Our eBooks are available in PDF formats.

7. What software do I need to use your digital products?

  • The required software will be listed in the product description. Common software includes Adobe Reader for PDFs and specific applications for other digital products.

8. Are your digital products compatible with all devices?

  • Most of our digital products are compatible with a wide range of devices, including computers, tablets, and smartphones. Please check the product description for specific compatibility information.

TECHNICAL SUPPORT


9. What should I do if I have trouble downloading my digital product?

  • If you encounter any issues with downloading, please contact me for assistance. I am here to help!

10. What should I do if I lose my download link?

  • If you lose your download link, please contact me with your order details and I will resend the link to you.

11. How do I contact you?

  • You can reach me via email, phone. My contact details are listed below!
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